Payments, Cancellations, and Refunds

Payments are processed through Stripe. GoldPen Academy never sees or stores your card data.

Prices are shown in US dollars.

Access activates automatically as soon as payment is confirmed.

Membership renews automatically according to the period you chose (monthly or annual) until you cancel.

You can cancel anytime from your portal.

When you cancel, you keep access until the end of the period you already paid for. The next period is not charged.

If a charge fails, we notify you and give you a grace period to update your payment method.

You keep access during that period.

If the grace period expires without payment completing, access to content is suspended. Your progress and certificates are preserved and restored once payment is brought current.

[[PENDING — final refund policy: time window in days and conditions]]

Requests are submitted from the portal, in the support section, stating the reason.

An approved refund may involve revoking access to the corresponding content.

You can switch between monthly and annual plans from the billing portal; the price adjustment is prorated automatically.

Billing questions: support@goldpenacademy.com